Works with TravelWorks

TravelWorks exports, reconciled.

TravelWorks is a full back office with supplier commission receivables and Excel export. Its documentation is behind a customer login, so the column names below are what to look for, not what we have seen.

Getting the export

  1. Run the supplier commissions receivable report, or the booking report by supplier, for one month.

  2. Export it to Excel, then save as CSV.

  3. Upload in MarginShield. The mapping screen shows your headers; pick the ones below by meaning.

Depends on the report. Choose a booking-level report rather than a supplier summary, so each row is one booking.

Mapping the columns

MarginShield needs a booking reference, a currency, what you expected and what you received. Supplier and booking date are optional and worth mapping. Column names marked as seen come from TravelWorks’s own documentation; the rest are inferred from its screens, and the mapping step will show you your actual headers either way.

MarginShield fieldTravelWorks columnSeen in docs
Booking referenceThe supplier confirmation or booking numberInferred
SupplierThe supplier nameInferred
Booking dateThe booking or issue dateInferred
CurrencyThe currency, often CAD by default

Map a fixed value if every row is the same.

Inferred
What you expectedCommission due or expectedInferred
Amount actually receivedCommission received or paidInferred

Watch for

  • French-language headers are common on Quebec installations; the mapping screen does not care what a column is called.
  • If you send us the header row of your export, we will write this page properly and credit you.

Sources

Other systems

Tern · TravelJoy · Trams Back Office and ClientBase · TESS. Anything else with a CSV export works too; the guide describes the fields in general terms.

Upload the file and see what is short.

Fourteen days, no card, and if the mapping gives you any trouble, reply to the note you receive on day one with your header row.